Privacy Policy

We collect information that you provide directly, information we collect automatically when you use the Services, and information we receive from third parties.

• Account information — name, email address, company, and role when you create an account or request a demo.
• Usage data — pages visited, features used, queries submitted, device and browser information, and referral sources.
• Communications — messages you send to our team, feedback, and survey responses.
• Cookies and similar technologies — used to authenticate sessions, remember preferences, and measure performance.

We use the information we collect to:

• Provide, maintain, and improve the Services.
• Personalize content, recommendations, and research workflows.
• Communicate with you about product updates, security alerts, and support.
• Detect, investigate, and prevent fraud, abuse, and security incidents.
• Comply with legal obligations and enforce our terms.

We do not sell personal information. We share information only as described below:

• Service providers who perform services on our behalf (hosting, analytics, customer support) under confidentiality obligations.
• Business transfers in connection with a merger, acquisition, or sale of assets.
• Legal requirements when required by law, subpoena, or to protect the rights, property, or safety of NewsWave, our users, or the public.
• With your consent or at your direction.

We retain personal information for as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

Depending on your location, you may have the right to access, correct, delete, or port your personal information, and to object to or restrict certain processing. You may also withdraw consent where we rely on it. To exercise these rights, contact us at the address below.

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. No system is perfectly secure, and we cannot guarantee absolute security.

We may transfer, store, and process your information in countries other than your own. When we do, we rely on appropriate safeguards such as standard contractual clauses to protect your information.

The Services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last updated” date above. Material changes will be communicated through the Services or by email.

If you have questions or requests about this Privacy Policy, you can reach us at contact@newswave.ai.